Common Errors
There are many common errors that can be experienced by players and server owners/administrators alike.
EAC Disconnected
Error Message: Disconnected: EAC: EAC Disconnected
Description: This error relates to the game's anti-cheat system, Easy Anti-Cheat (EAC).
Resolution:
- Restart Rust.
- Verify integrity of game files via Steam: Right-click Rust > Properties > Local Files > Verify Integrity of Game Files.
- Ensure no prohibited software (e.g., cheat programs) is running.
App Already Running
Error Message: Failed to start game (app already running)
Description: Steam thinks Rust is already running, even if it's not visible.
Resolution:
- Open Task Manager (Ctrl+Shift+Esc) and end any Rust processes.
- Restart Steam.
Steam Auth Timeout
Error Message: Disconnected: Steam Auth Timeout
Description: The server couldn't authenticate your gameplay session through Steam.
Resolution:
- Restart Rust and Steam.
- Ensure Steam is online and not in Offline Mode.
Missing File Privileges
Error Message: Missing File Privileges
Description: Steam can't update Rust due to file or folder permissions.
Resolution:
- Run Steam as an administrator.
- Check the folder permissions for the Rust installation directory and ensure they're not set to "Read-only."
Failed to Load Mono
Error Message: Failed to load mono
Description: Rust can't load the Mono library, essential for some operations.
Resolution:
- Verify integrity of game files via Steam.
- Reinstall Rust.
Wrong Connection Protocol
Error Message: Disconnected: Wrong Connection Protocol: Server update required!
Description: The server is running an outdated version of Rust.
Resolution:
- For server owners: Update the server to the latest Rust version.
- For players: Connect to an updated server or wait for the server owner to update.
Server Full
Error Message: Server Full
Description: The server has reached its maximum player capacity.
Resolution:
- Wait and retry later.
- For server owners considering an upgrade, increase the server's player capacity.
Database is Locked
Error Message: Database is locked
Description: Occurs when server owners try to save data, but the SQLite database is inaccessible.
Resolution:
- Ensure no other processes are accessing the database simultaneously.
- Check the server's disk space; a full disk can cause this error.
Out of Memory
Error Message: Out of Memory
Description: Rust or the server is trying to use more memory than is available.
Resolution:
- Close other running applications to free up memory.
- Consider upgrading your hardware, specifically RAM.
- For server owners: Reduce server load or consider moving to a server with more memory.
No Compatible Graphics Device
Error Message: Unable to find compatible graphics device
Description: Rust can't find or recognize the graphics device.
Resolution:
- Update your graphics drivers.
- Ensure your graphics card meets the minimum requirements for Rust.
InvalidAuthSession
Error Message: InvalidAuthSession
Description: The game client fails to authenticate with Steam.
Resolution:
- Restart both Rust and Steam.
- Ensure that Steam is online and not set to Offline Mode.
- Log out of Steam and then log back in.
BattlEye Initialization Failed
Error Message: BattlEye: Initialization Failed
Description: Rust couldn’t initiate BattlEye, the alternative anti-cheat system.
Resolution:
- Reinstall BattlEye. Navigate to the Rust game directory, find the BattlEye folder, and run the installer.
- Ensure that no prohibited software or cheats are running.
- Reinstall Rust.
Packet Flooding: PlayerTick
Error Message: Packet Flooding: PlayerTick
Description: The server detects too many packets from a client in a short time, which can be an indication of cheating.
Resolution:
- Ensure that you're not running any unauthorized modifications or cheats.
- Reconnect to the server.
- It can sometimes be a server-side issue. Server owners should consider restarting the server.
Header Length Exceeded
Error Message: Header Length Exceeded
Description: The data packet header length from or to the server exceeded the expected size.
Resolution:
- Restart your Rust client.
- Ensure you're not using any unauthorized modifications.
- For server owners: Check if a particular plugin or mod is causing the issue.
Couldn’t Start Download
Error Message: Couldn’t Start Download
Description: The client failed to start a download, usually related to server-specific assets or skins.
Resolution:
- Restart your Rust client.
- Clear the download cache in your Rust game files.
- Check your network connection for stability.
Connection Attempt Failed
Error Message: Connection Attempt Failed
Description: Your client failed to connect to the desired server.
Resolution:
- Ensure the server is online and not undergoing maintenance.
- Check your internet connection.
- Restart Rust and try connecting again.
Incompatible Version
Error Message: Incompatible Version
Description: Your Rust client version does not match the server version.
Resolution:
- Update your Rust client to the latest version.
- If you are a server owner, ensure the server is updated to the latest version.
WorkshopDownloadFailed
Error Message: WorkshopDownloadFailed
Description: The client fails to download workshop content.
Resolution:
- Ensure a stable internet connection.
- Restart the Rust client.
- Verify the integrity of Rust’s game files through Steam.
Facepunch_Connector_MissingFeatures
Error Message: Facepunch_Connector_MissingFeatures
Description: This typically arises when the game lacks some necessary components for connection.
Resolution:
- Verify the integrity of Rust’s game files on Steam.
- Reinstall Rust.
- Make sure your PC meets the minimum requirements to run Rust.
Server is in a different network
Error Message: Server is in a different network
Description: This issue arises when trying to join a server on a different local network, especially in LAN settings.
Resolution:
- Ensure both the client and server are on the same local network if it's a LAN game.
- Check for any VPNs or proxies which might be causing a network mismatch.